Refunds and Exchanges

We hope you are delighted with your TEMPEST+ QUEEN jewellery! However, if there is a problem please contact us at hello@tempestandqueen.com.

If you are not happy with your purchase, we offer refunds or exchanges within 14 days of delivery; no refunds on sale items.

We recommend you return items using recorded delivery as refunds will not be actioned until returns are received, and items returned need to be unworn and in original packaging. Please contact us for the returns address. Postage costs to be covered by customer.

Due to hygiene reasons, we cannot exchange or refund earrings unless faulty.

Tempest and Queen LTD | Company No: 15215598

penny lane business Center 

Liverpool 

L15 5AN